# navainnovation.com — Frequently Asked Questions (FAQ)

> Source: https://www.navainnovation.com | Generated: 2026-07-20  
> All answers are sourced verbatim or paraphrased directly from website content.  
> No invented answers. No external information.

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## Product

**Q: What is SAPER?**  
A: SAPER is the world's first autonomous coconut sap tapping robot, developed by NAVA Design & Innovation. It is a solar-powered, IoT-enabled device that performs precision micro-cuts on coconut flower buds every 6 hours, collects sap through a sealed pipeline to a ground-level container, and sends real-time yield data to a mobile app.

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**Q: What problem does SAPER solve?**  
A: Coconut sap collection is held back by unsafe tree climbing, uneven manual work, open collection, scarce skilled tappers, and limited scalability. These issues reinforce each other. SAPER responds by moving critical work into an automated device: precision cutting, closed collection, automated cleaning, ground-level collection, and remote monitoring.

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**Q: Who makes SAPER?**  
A: SAPER is made by Nava Design and Innovation Pvt Ltd (brand: NAVA Design & Innovation), headquartered in Aluva, Ernakulam, Kerala, India. The company was founded by Charles Vijay Varghese.

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**Q: Is SAPER available for purchase?**  
A: Yes. Interested buyers, pilot operators, or distributors can submit an enquiry via the Order/Enquiry page at navainnovation.com/order-enquiry/ or contact the sales team at +91-8891121118 / sales@navainnovation.com.

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**Q: What sap does SAPER collect?**  
A: SAPER collects neera (also called coconut sap) — the natural, sweet sap from coconut flower buds. It is nutrient-rich, antioxidant-packed, and diabetic-friendly. It is not the same as tender coconut water.

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**Q: What can coconut sap / neera be used for?**  
A: Coconut sap collected by SAPER can be processed into: neera (for direct consumption), coconut sugar, coconut vinegar, coconut aminos, and other beverages and value-added products.

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## Technology & Operation

**Q: How does SAPER work?**  
A: SAPER operates in three steps: (1) Flower Preparation — manually bend the flower bud below horizontal to allow sap to flow. (2) SAPER Installation & Initialization — install SAPER manually, then initialize tapping via the mobile app. (3) Ground-Level Collection — collect pure neera from the sealed container at the base of the tree.

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**Q: How often does SAPER tap the coconut flower?**  
A: SAPER performs precision micro-cuts every 6 hours — four times more cuts per day than maximum manual tapping.

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**Q: How do farmers control and monitor SAPER?**  
A: SAPER is initialized from a mobile app. After setup, the device performs tapping autonomously and sends useful operating data back to the farmer. The IoT-enabled system can sync yield data, cutting logs, and collection-ready alerts, giving farmers visibility without repeated climbs. This turns sap collection into a more predictable farm operation: fewer dangerous climbs, clearer records, and better timing for collection and processing.

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**Q: What power sources does SAPER use?**  
A: SAPER supports three power sources: (1) Solar Panel — completely grid-free, (2) Rechargeable Lithium-Ion Battery — swappable cells, and (3) Grid Power via AC-DC Adapter. Hybrid combinations are also supported.

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**Q: How does SAPER ensure sap purity?**  
A: SAPER protects the flower-to-container path with a sealed hopper, blocking outside contaminants such as dust, rainwater, insects, and animals. After collection cycles, the system runs pressure-wash sanitization so the collection path stays clean without requiring a tapper to climb back up the tree. The result is ground-level collection with strong hygiene control.

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**Q: How many climbs does SAPER require?**  
A: SAPER requires only 3 climbs per flower in total: one for flower preparation, one for device installation, and one for swapping. In contrast, traditional manual tapping requires 2–3 climbs daily per tree.

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**Q: How many dangerous tree climbs does SAPER eliminate over its lifetime?**  
A: Each SAPER unit eliminates over 10,000 dangerous manual tree climbs over a 7-year operational life.

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**Q: By how much does SAPER increase sap yield?**  
A: SAPER increases sap yield by +10% compared to manual tapping, due to more frequent, consistent precision cuts (every 6 hours = 4x more than manual).

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**Q: What is the impurity level of sap collected by SAPER?**  
A: 0% impurities. SAPER's sealed pipeline delivers sap directly to a sterile container with zero open-air exposure, and an automatic sanitization cycle runs after every cut.

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## Tree Health & Compatibility

**Q: Does SAPER damage the coconut tree?**  
A: No. SAPER is designed around controlled, precision micro-tapping. The system cuts only the flower tip at calibrated intervals, extracting the sap that the coconut tree naturally produces instead of stressing the trunk or crown. The process also reduces repeated manual climbing, which lowers accidental physical damage around the tree. Pilot farms have shown no reduction in nut yield, and the IoT-enabled workflow keeps farmers informed about tapping cycles and performance.

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**Q: What flower sizes does SAPER support?**  
A: The current commercial unit supports coconut flower stalks up to 100 mm in diameter, covering the vast majority of commercial coconut varieties across India, Southeast Asia, and Sri Lanka.

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**Q: What did earlier SAPER prototypes support?**  
A: Earlier prototypes supported up to 120 mm flower stalk diameter.

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**Q: What crops is SAPER designed for currently?**  
A: The current commercial unit is focused on coconut trees.

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**Q: Are there plans to expand SAPER to other crops?**  
A: Yes. The product roadmap includes future variants for related crops such as fishtail palm and palmyra.

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## Patents & IP

**Q: Is SAPER patented?**  
A: Yes. NAVA holds granted utility patents in 12 countries. The NAVA brand and SAPER product name are also protected through registered trademarks.

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**Q: In how many countries is SAPER patented?**  
A: 12 countries.

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**Q: What does the patent portfolio mean for customers and partners?**  
A: The patent portfolio signals that SAPER is not a generic machine, but a deeply developed product with years of field research behind it. It gives NAVA a strategic advantage as automated sap collection scales across coconut-producing regions.

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## Company

**Q: Who founded NAVA Design & Innovation?**  
A: Charles Vijay Varghese, who also serves as CEO & CTO.

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**Q: Where is NAVA based?**  
A: Aluva, Ernakulam, Kerala, India. Full address: 2/184, 2/184/A, Nazerath Road, Near Nirmala LP School, Aluva, Ernakulam, Kerala, 683101.

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**Q: What does "NAVA" mean?**  
A: "Nava" means new or fresh in Malayalam.

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**Q: What awards has NAVA received?**  
A:  
1. **PM National Startup Award 2020** — Recognised in the agricultural productivity domain by the Prime Minister's office, India.  
2. **Coconut Development Board National Award for Invention** — Awarded by the Coconut Development Board of India.

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**Q: What is NAVA's vision?**  
A: To be a global leader in agri-tech innovation. To transform traditional farming practices through sustainable, technology-driven solutions that empower farmers and enhance agricultural productivity.

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**Q: What is NAVA's mission?**  
A: To develop and deliver advanced AI-powered and robotic solutions that improve efficiency, increase farmer income, and promote sustainable agriculture while creating value-added opportunities in the agri sector.

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## Partnership

**Q: Who can partner with NAVA?**  
A: NAVA welcomes partnerships from six track types: (1) Plantation Pilots, (2) Sap Processors, (3) Distribution Partners, (4) Government & Institutions, (5) Strategic Investors, and (6) Technology Partners.

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**Q: What does a Regional Partner get?**  
A: Exclusive regional rights, business growth support, and direct collaboration with the NAVA core team.

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**Q: Can I invest in NAVA?**  
A: Yes. NAVA welcomes investment partnerships. Contact: +91-8848506173 / info@navainnovation.com.

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**Q: How do I become a partner?**  
A: Fill out the partnership enquiry form at navainnovation.com/partnership/ or contact investment & partnership at +91-8848506173 / info@navainnovation.com.

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## Career

**Q: What job openings are available at NAVA?**  
A: Current active openings (Fresher Track):  
- Mechanical Intern — Full-time, Kochi/Aluva, Fresher level.  
- Electronics Intern — Full-time, Kochi/Aluva, Fresher level.  
A General Career Query option is also available for those who don't see the right posting.

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**Q: Why work at NAVA?**  
A: At NAVA, you are close to the product, the field, the farmer, and the customer. That means fewer layers, faster learning, and real ownership over machines that leave the workshop and solve a hard agricultural problem. Freshers get a sharp learning curve; experienced people get room to lead without waiting for permission.

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**Q: How do I apply for a job at NAVA?**  
A: Fill out the job application form at navainnovation.com/career/. Choose a listed role or select "General Career Query" if you don't see the right posting.

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## Contact

**Q: How can I contact NAVA for product or sales enquiries?**  
A: Phone: +91-8891121118 | Email: sales@navainnovation.com

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**Q: How can I contact NAVA for investment or partnership?**  
A: Phone: +91-8848506173 | Email: info@navainnovation.com

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**Q: Where is NAVA's corporate office?**  
A: Nava Design and Innovation Pvt Ltd, 2/184, 2/184/A, Nazerath Road, Near Nirmala LP School, Aluva, Ernakulam, Kerala, 683101, India.

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**Q: What social media channels does NAVA have?**  
A:  
- Facebook: https://www.facebook.com/navainnovation/  
- Instagram: https://www.instagram.com/nava_innovation/  
- Twitter/X: https://twitter.com/Nava_Innovation  
- LinkedIn: https://www.linkedin.com/company/nava-design-innovation-private-limited/  
- Google Maps: https://goo.gl/maps/uEtFJLTLTRL2
